Contact The Spanish Blitz

General support and feedback

Write to support@thespanishblitz.com for anything about using the site: an account you cannot get into, a study session behaving oddly, a classroom or Mission that will not save, or a feature you wish existed.

It helps enormously if you tell us which page you were on, what you expected to happen, what happened instead, and which browser and device you were using. Screenshots are always welcome.

Corrections to a lesson

Our free lessons are written and reviewed by hand, and Spanish varies a great deal by region — a phrase that is standard in Mexico may be unusual in Spain or Argentina. If something reads wrong to you, send the lesson URL and the correction to support@thespanishblitz.com and we will review it. Corrections we accept are applied to the published lesson.

Billing and subscriptions

For questions about a payment, an upgrade, a renewal or a cancellation, email support@thespanishblitz.com from the address on the account. Payments are processed by Stripe, and you can cancel a membership yourself at any time from the Profile page — cancelling stops the next renewal and keeps your access until the end of the period you have already paid for.

Privacy and data requests

Requests to access, correct, export or delete your personal data go to privacy@thespanishblitz.com. So do questions about advertising cookies and how we handle voice input. Please write from the email address on the account so we can confirm the request is genuinely yours.

Teachers and schools

If you are setting up The Spanish Blitz for a class, a department or a whole school and want help getting classrooms and Missions configured, write to support@thespanishblitz.com and tell us roughly how many students are involved.

Response times

We aim to answer within two working days. Account-access problems and billing questions are prioritised. We do not operate a phone line, and we will never ask you for your password by email.